Derham Insights Research
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About Philip Derham
About the QPR
Introducing Derham Insights Research
COVID-19?
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How we gain insights
Your database and other information
Observation
Exploring needs and motivations to find behaviourial insights
Surveys
Online surveys
20 Questions One Topic Monitors
Sectors
Publications & interests
Video posts tell you…
Merging customer data and survey data to gain deeper insights
Words and thoughts
Identifying and strengthening staff performance
Post COVID-19 – Will customers return to normal behavior? And what to say to them.
No need to reinvent the wheel (or survey).
More effective customer satisfaction measures
Words sell!
Getting the right answer.
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Introducing Derham Insights Research
When knowing will strengthen your decisions
