Quick answers can solve emerging customer concerns.

When, at one of your regular management meetings, someone raises a problem emerging in some customer groups, do you and your colleagues go with gut feeling and decide then?


Do you decide to wait and see what more may happen? Do you decide to research the scope and impact of the problem?


Waiting or researching may take more time than you want to risk.

A research solution to get answers quickly, so you can decide quickly, is to use one of our 20 Questions One Topic Monitors.

These need-specific and industry-specific Monitors can be undertaken with your customers and reported very quickly. They are targeted, effective and cost-effective.

To find out how the 20 Questions One Topic Monitors can get the answers you need and strengthen your quick decisions, call or email Philip Derham now.