Post COVID-19 – Will customers return to normal behavior? And what to say to them.

The COVID-19 crisis is tragic for the families of those who have died, for those who have had it, and it generates different views about what will happen after.

Will customers’ behaviour return more or less to normal, as they return to work?

This short video outlines two differing views – and the need to be informed about customer intentions now, so you can plan accordingly.

To find out more, contact Philip Derham now – email derhamp@derhamresearch.com.au  or call  him on (+61) 0414 543 765.