TERMS AND CONDITIONS FOR LABORATORIES CREDIT UNION’S MEMBER SURVEY THANK YOU COMPETITION.
The promoter is Derham Marketing Research Pty. Ltd (trading as Derham Insights Research).
Laboratories Credit Union’s (LCU) member survey, to be undertaken in August 2026 and the “Thank You” competition associated with that, is open only to Laboratories Credit Union members who are aged 18 years or older as at 10 August 2026
The survey will be undertaken as an online survey, and LCU members may be contacted and invited to participate in it by:
* Emails sent directly by Laboratories Credit Union on or from 13 August 2026
* Emails sent by Derham Insights Research on behalf of LCU on or from 17 August 2026
* Invitations issued via other advices on or in LCU’s branch or from LCU staff.
All LCU members are eligible to enter the “Thank you” competition, except for members who are employed full-time, part-time, or casually by LCU. Members who are Directors of LCU are also ineligible to enter the “Thank you” competition, though both staff and Directors may complete their individual survey, when requested.
Members who are unaware of the survey and its associated “Thank you” competition during the time it is open, have no later eligibility to complete the survey, nor to participate in the survey completers’ “Thank you” competition as entry into that is only permitted during its advertised survey open days, detailed below.
The surveys will be open from Monday, 17 August 2026, until 10 pm on Monday, 24 August 2026.
Ten individual, eligible members who complete the survey during the specified time and provide a valid email address will be randomly selected, on Monday, 24 August 2026, at 10.30 pm as one of the ten winners in the “Thank you” competition. Each one of these ten members will win one $100 Gift Pay emailed vouchers that can be spent in Australian supermarkets and over a hundred other Australian stores.
Derham Insights Research will advise randomly selected members by email at the email address supplied in the survey and then dispatch, by email, their $100 Gift Pay voucher.
Only one entry per participant (as defined by email address) into the “Thank you” competition is permitted. To be eligible, members must have completed the survey. Uncompleted survey entrants are not eligible to participate in the “Thank you” survey competition.
The Judge’s decision on all matters relating to this contest is final. The judge is Philip Derham, Director, Derham Marketing Research Pty. Ltd. (trading as Derham Insights Research).
Entry to the “Thank you” competition requires the participant to add their email address to the last screen of the survey.
The survey will close at 10:00pm on Monday, 24 August 2026 and the draw for the prizes will be undertaken at 10:30pm on 24 August 2026, at Derham Insights Research’s premises at 6 Everton Grove, Surrey Hills, Victoria, 3127.
Surveys may be submitted without respondent email address details, as entry into the “Thank you” competition is voluntary, but any submissions that lack these details will not be entered into the “Thank you” competition.
No winner will win more than one prize, and ten individual participants will win one $100 Gift Pay voucher prize each.
The prize winning entries will be selected by random draws of all numbers from the range of between 1 and the total number of completed entries with email addresses and received by the close date and time. Ten RANDBETWEEN functions will be used to select the winning numbers and the email addresses in the corresponding row numbers on the survey’s entrants’ Excel spreadsheet will be chosen as the randomly selected winners.
The ten winners will be individually emailed on Tuesday 25 August 2026 and in that email, supplied with their $100 Gift Pay voucher. The “Thank you” competition terms and conditions published on Derham Insights Research’s website will then be updated to note that all ten winners have been emailed their vouchers. These then updated terms and conditions will be published on https://www.derhamresearch.com.au on Tuesday, 25 August 2026, and will remain there for three months after the draw.
If any prize is or prizes are unclaimed after three months from the draw date, the promoter will undertake a fresh draw for as many new prize winners as needed to ensure the ten prizes are provided to winners. And this no-response fresh draw will continue each three months until all prizes have been distributed. And, if after the fresh draw is undertaken, a previously advised person seeks to claim their prize, these rules clearly state that, once a fresh, three months later draw has been undertaken, earlier winner selections are no longer valid and such three-months or later claimants will have forfeited any claim to a prize.
These terms and conditions will be published on https://www.derhamresearch.com.au before the survey begins and remain there for three months after the survey’s close date of Monday, 24 August 2026.
Laboratories Credit Union can be contacted by telephone on (02) 9859 0585, by email at info@lcu.com.au , by mail at P.O. Box 1967, Macquarie Centre NSW 2113, or in person at Shop 1 “The Village”, 3 Julius Avenue, North Ryde NSW 2113. The branch is open on Mondays to Wednesdays between 9:00am – 4:30pm, on Thursdays between 9:30am – 4:30pm and on Fridays between 9:00am – 4:30pm.
Corporate details:
Company Name: Derham Marketing Research Pty. Ltd. (t/a Derham Insights Research)
ABN: 21 074 154 555 Company contact: Philip Derham, Director.
Street address: 6 Everton Grove, Surrey Hills, Victoria, 3127.
Email Address: derhamp@derhamresearch.com.au Telephone: 0414 543 765
